The ongoing user requirements capture task, lead by the Knowledge Association Society (SSW), has reached an important goal. A great number of questionnaires has been successfully administered to seniors, as well as to formal and informal caregivers. This was achieved in three different countries: Poland (SSW), Sweden (LM) and Portugal (CKPT). The next steps will involve conducting in-depth interviews and focus groups in each of these countries. All the information gathered will be used to inform the user requirements specification for the OLA system.